Delivery Information

At Shuropody we aim to process your order as soon as possible, so that you receive your purchase within three to five working days from the order date.

Branded shoes from our suppliers

Our branded shoes are usually sent to you directly from our suppliers, still within three to five days from the order date.

 

We'll do our best to send you your whole order in the same parcel, however occasionally we may have to fulfil items from multiple locations. This may result in more than one delivery dispatched separately from different stores.

We use Royal Mail & UPS Courier services, please note that it can take up to five working days for your order to be delivered from dispatch date. Once we have dispatched your order, we rely on the courier service to deliver it to your door.

If you chose to nominate a safe delivery place or to a neighbour, should the parcel go missing and we have proof of delivery, regrettably we won't be able to accept any responsibility and this will be interpreted as the parcel having being delivered to you.

Please note that delivery services are particularly busy over Christmas and Bank Holiday periods. The current lockdown period is also causing some minor delays due to the increase in online orders being placed. Please be assured that we're working hard to get your order dispatched to you as quickly as possible, but please be aware there are likely to be delays to your delivery at this time.

During Sale times it can also take our team a bit longer to dispatch your order, and sometimes we have delays from some of our suppliers that can affect delivery times, so please kindly bear with us. Any orders received on Friday, Saturday or Sunday will be processed on the Monday (excluding Bank Holidays).

If the timing of your delivery is important, you're very welcome to visit one of our Shuropody stores.

UK Mainland and Northern Ireland: £3 - Currently FREE When you spend over £50.

We also deliver to: Channel Isles, Isle of Man, UK - Scottish Highlands & Islands: £6.50.

To offer our customers the most competitive prices we unfortunately have to charge a surcharge for orders leaving the UK Mainland and Northern Ireland - this includes Scottish Highland and Islands, Isle Of Man and the Channel Islands.

We currently do not deliver to BFPO addresses, PO Boxes or the Rest of the World.

Deliveries are made Monday - Saturday from 8am-6pm (excluding Bank Holidays).

All orders are sent to you personally by courier service to your chosen address. We do not provide a collect from store service but we do offer a FREE returns to store service. Please read our returns policy for full details.

If you have any questions about your order or delivery, please contact us or call our team: 02476 937398.

UPS